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Madam/Sir ! Why are we paying that much for a so short trip ?


Well, Madam/Sir, it's very simple:


When you spend even 10 minutes on board, we cannot just charge for those ten minutes. The price charged mainly includes what you do not see:


- the approach time and the time when the driver stops accepting rides in order to make sure to arrive on time for yours


- the cost of approach: a driver can take 1 hour (and spend tens of euros in operating costs) to come and wait for you, and sometimes pay for waiting in the car park at your station/airport, and you are not spoken about fines since waiting on the public road is now considered as paid parking.


- washing costs...sometimes at the last minute...wouldn't you like to board...that ?


- and finally, the costs and wages during the time spent with you on board

- sometimes an empty return costs depending on time and destination


In summary, concrete example :


If you need a private driver to take you to the local train station at 6am (3km, 10min):

The driver will leave his home at 5am to be sure to arrive

It will drive several miles to you

He will arrive around 5:30 or 5:45 at your place, always at least 15min in advance

Departure 6am

Arrival at the station 6:10 a.m.

Return home between 6:40 a.m. and 7 a.m.


Results :


- from your point of view, you only covered 3km in 10min ! We know that you want to pay only 3km at 3€/km or 10€. It's human.

- from our point of view, the driver dedicated you from 5:00am to almost 7:00am in the morning, i.e. 1h30 to 2h of work.


Would you agree to work 1h30 to 2h to charge only €10, i.e. a net salary of €2.5 ?




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